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Wednesday,
November 7
Building:
Student Center
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11:00
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Campus Tour -
John Jones
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12:00
Bedford
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Lunch, Welcome -
Jeff Leichty
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12:45 1:30
Jones/Leedy
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Introductions
New Faces
Brad Weaver
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1:30 1.45
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Break
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1:45 2:30
Location Jones/Leedy
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Gaining Control
and Efficiency Using the ITIL Framework
Organizations
large and small are leveraging the ITIL Service
Management framework to gain control over their
ongoing operations and increase efficiencies. In
this session we will discuss the challenges of
service delivery and support facing IT managers
today, and explore how the ITIL process-based
framework assists managers to improve their
ongoing operations. Whether your goal is
improving the quality of service, compliance, or
increasing efficiencies, process-based
management of IT Services will be a part of the
solution.
Facilitator:
Michelle Dunn Tri-State University
Presenter:
Curtis Rockey - Berbee
IT Governance
Managing Consultant
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2:30 3:00
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Collaboration
Time
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3:00 4:15
Location Jones/Leedy
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Identity,
Account and Access Management: Where are
we and where do we want to go?
Identity is a
fundamental attribute of people and objects. How
identity is managed on ICI campuses to provide
access to network- and computer-based services
plays a significant role on the workload of the
IT staff. Is the account provisioning process
automated and coupled with you schools
enterprise management application? Does your
school have a single sign-on environment?
Is the IT
organization notified in a timely fashion when
accounts should be created or deleted? This
session will be a panel discussion on how
several ICI schools manage identity (computer
accounts and access) and how identity management
can be important beyond the local computing
environment.
Moderator:
Stephen Jones
Rose Hulman
Institute Of Technology
Panelists:
Michael Case Manchester College
Michael Sherer
Goshen
College
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4:15 4:30
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Break
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4:30 5:30
Location Jones/Leedy
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Serving the
Remote User -
A
comprehensive approach
This session
will address the opportunities and challenges of
an institutions desire to provide mobile
options for employees.
Topics in this session include policy,
support, and technology.
Facilitator:
Teresa Sordelet, Executive Director of
University
Technology
Services
University
of Saint Francis
Presenters:
Todd Brown,
Senior Systems Engineer -
Bell
Technologies
Randy Kouns,
User Services Manager -
Earlham
College
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5:30 6:30
Location Bedford
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Dinner & Break
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6:30 7:30
Jones/Leedy
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Innovation
Topic Enhancing Campus Communication
Using Large-Screen Displays
A discussion of
the development and application of
Internet-based systems and large screen displays
to enhance campus communication and visitor
experience at IWU. The resulting
technology has been used as an interactive
building directory, a digital signage system,
and even a digital menu.
Moderator:
John Jones,
Indiana Wesleyan University
Presenters: Dan
Wright, CEO LAT, Inc.
Matt Voss,
Project Leader, LAT, Inc.
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7:30 8:00 Jones/Leedy
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Define Topics on
Demand
Moderator Brad
Weaver
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8:00
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Adjourn
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Thursday
November 8
Building:
Student Center
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7:30
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Continental
Breakfast
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8:30 8:40
Jones/Leedy
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Good Morning
Jeff Leichty
Agenda/Announcements
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8:40 10:00
Jones/Leedy
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Honing Your
Leadership Style(s)
What kind of
leader are you? Are you more of a consensus
builder, team builder, or dictator?
What kind of leader do you need to be to
fit the needs of those you lead?
Do you know that what works well to
manage technical projects and technology may not
be the best to lead people?
Do you know what style works well for
people over 50 or under 35?
This session
will identify seven valid styles of leadership.
We will talk about what style works well
for different situations and groups of people.
You will leave with a better
understanding of your natural style as well as
what different people may anticipate from you.
Presenter Bob
Hodge
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10:00 10:30
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Break
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10:30 11:30
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Topics on Demand
Break out groups
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11:30 - 12:00
Jones/Leedy
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Reports on
Topics on Demand
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12:00 1:00
Henry West
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Working Lunch ICI Bob Hodge
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1:00
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Adjourn
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1:00 1:15
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Committee
Briefing
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