Reputation Risk & Crisis Management Practice

Higher Ed Crisis Management
An Essential Model for College/University Crisis Response

Colleges and universities are now confronted with potentially new and intense types of incidents and crises (i.e. H1N1) that demand a formal response structure and procedures for strategic decision-making at the highest executive levels of the institution. A proven model has been implemented for colleges that guide the strategic and tactical real-time response by paralleling tactical and strategic teams.

Richard. A Vohden, CSP, CPCU  ( bio)
Marsh Risk Consulting Practice Leader Education

Pandemic / H1N1 Planning Best Practices
Globally, young adults are one of the demographic populations that have been most affected by the H1N1 Virus.  Colleges and universities have implemented numerous initiatives to minimize the spread of the virus on campus and keep their doors open. Assignment of responsibilities across campus and effective communication of the “Best Practices” and expectations will drive execution.
Are your current plans adequate for a true Pandemic?

Student Activities

“Student Activities” generally refer to extracurricular activities undertaken outside the academic classroom.  Colleges and universities strive to accommodate an array of student requests. The “Best Practices” for managing athletic clubs to service volunteering abroad can facilitate the reduction of risk while enabling these programs to contribute to campus life.  Key aspects of student organization risk management include: identifying the nature of the risks inherent the desired activity such as means of travel off campus or location and nature of the activities to be conducted abroad.  There are a bevy of risk management approaches from avoidance, administrative procedures, training and education, as well as Acknowledgment of Risk, insurance and contractual risk transfer agreements available.  Applied independently or in combination, the selection and application of the most appropriate control tactics can minimize the likelihood and potential impact of an unfavorable event.