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Workshop for Process Redesign Techniques
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This is a two day event. The June 9th meeting is at ICI in Indianapolis and the June 10th meeting is at The Goshen College Center for International and Intercultural Education, located in the college Union Building 1700 S. Main St., Goshen, IN 46526.

6/9/2015 to 6/10/2015
When: 6/9/2015 OR 6/10/2015
9:00 AM - 4:00 PM
Where: ICI Center (June 9th)
30 S. Meridian St.
Suite 800
Indianapolis, Indiana  46204
United States
Presenter: (June 10th) The Goshen College Center for International and Intercultural Education
Contact: Robert Hodge

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Tentative Program



Provide Process Redesign background, principles and methodology training for individuals targeted as future redesign facilitators at their respective schools.


TIME          Full day 9-4


BACKGROUND             History, why needed, where used

Provide introduction to Process Redesign (reengineering)

Ø History

Ø Use in industry

Ø Use in Higher-ed


HIGHER-ED EXAMPLES         View of how it actually works

Run through a variety (multiple functions) of actual BPR projects in Michigan and Indiana private colleges


BPR Methodology Overview        Majority of Day

Ø Getting Started

Ø In-depth understanding of STEPS

Ø Documentation


Mock BPR Application Put the Methodology to work

Ø Group picks a small/simple business application

Ø Abbreviated but real use of the Methodology

Ø Conducted by the trainees with assistance of trainer

Ø Trainees do BPR documentation homework


The presenter is Don Hartz of Michigan. Don has worked a lot with ICI over the last sixteen months to facilitate the many feasibility studies with the Kresge grant. He has been highly successful to right-size process design techniques to private colleges. Prior to his work with ICI, he led collaborative efforts for Michigan private colleges. Before that, he led both HR and IT functions within Dow Corning’s world-wide structure.